General Ordering Questions
Is stock always available?
We keep a wide range of products in stock at our NSW warehouse. At times products may have extended delays outside of our quoted delivery timeframe. Our customer experience team will contact you as soon as possible to advise of any delays and will work with you to find a suitable alternative.
Can I add or cancel products once I have completed my order?
Please contact us on 1300 739 006 as soon as possible. Once the checkout process has been finalised you will not be able to add or cancel products in your order. Although providing the products have not been shipped yet, we may be able to make amendments to your order.
Can I see a product in your showroom?
We have a range of products on display in our showroom in Seven Hills NSW, please call us on 1300 739 006 to book a consultation. Unit 1, 20 Anvil Road, Seven Hills NSW 2147
You can view our products on display in the National Tiles showroom in Mornington, 1002-1004 Nepean Hwy, Mornington VIC 3931
You can view our products on display in the National Tiles showroom in Springwood, 3503 Pacific Hwy, Springwood QLD 4127
I am looking for something specific but cannot find it.
If you are having trouble finding the perfect product, Contact Us , our customer experience team will happily help you out.
We have access to a wide range of brands and products, so we can do special orders for unique products you may need.
If you have any more questions or queries, don't hesitate to contact our friendly staff!