Warranty & Returns

Lockwood handles and hardware will be free of defects in material and workmanship (including mechanical parts) for a period of 25 years from date of purchase*

Electrical and electronic components:

Electrical and electronic components by Lockwood will be free of defects in material and workmanship for a period of 3 years from the date of purchase. Batteries are not covered by the Warranty.

Locks:

Lockwood locks are warranted and will be free of defects in material and workmanship for a period of 5 years from the date of purchase.

Keys:

Warranted and will be free of defects in material and workmanship for a period of 12 months from date of purchase.

For After Sales & Service enquiries you can contact Lockwood directly on 1300 562 587 for assistance. To view Lockwood's full warranty document click here.

For piece of mind when buying with The Blue Space, you are covered by:

Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
Fee free change of mind policy if changing your mind within 24 hours of purchasing
Please note, there are not returns or exchanges on custom made products

Full details of our returns & exchanges policy can be viewed here

Lockwood Symmetry Series - Element Leverset