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Shop Safely During COVID-19

Shop Safely During COVID-19

We're in this together

Our online store is open 24/7

The safety and wellbeing of our customers and staff is always our top priority and have implemented measures to continue business as usual.

Our online store will remain open 24/7 for all of your bathroom renovation needs. Whether you're looking to buy or have already purchased, our friendly Australian based service team are available through phone, virtual video call, email and online chat to assist you.

All orders are being fulfilled Australia wide, with no restrictions on interstate freight. Some of our couriers are experiencing higher than normal demand, as such there may be some transit delays. We ask for your patience during this time and rest assured we are doing everything possible to avoid any delays.

We have adequate stock at this time but encourage you to get your orders in as soon as possible to ensure stock allocation. If there are any stock problems, our team will notify you as soon as possible and assist in finding an alternative. 

Full support will be available via phone, email and live chat. Our hours are Mon - Thu, 8:30am - 5:30pm, Friday 8:30am - 5:30pm, and on Saturdays 10am - 2pm with our Australian team.


Delivered safely to your home

All orders are being fulfilled Australia wide, with no restrictions on interstate freight. Some of our couriers are experiencing higher than normal demand, as such there may be some transit delays. We ask for your patience during this time and rest assured we are doing everything possible to avoid any delays.

We have adequate stock at this time but encourage you to get your orders in as soon as possible to ensure stock allocation. If there are any stock problems, our team will notify you as soon as possible and assist in finding an alternative. 

Full support will be available via phone, email and live chat. Our hours are Mon - Thu, 8:30am - 5:30pm, Friday 8:30am - 5:30pm, and on Saturdays 10am - 2pm with our Australian team.

We have stock and are still receiving stock from suppliers. If there are any expected delays in your order we will let you know

FREE storage will be provided in our Sydney warehouse for orders if you want to get in early.

For Sydney customers, our driver Mario is operating under COVID safe protocols. This includes wearing a mask, practicing social distancing, and using hand sanitiser between deliveries. These deliveries are also 'Contactless' for both your and Mario's safety.

Our couriers, Australia Post, Border Express, and Hunter Express have already implemented 'Contactless Deliveries' to protect the health and safety of customers

We are still delivering, freight and logistics have not been affected by border closures or shutdowns, but please be patient as there may be some delays with unusually high demand for deliveries.

Products can still be picked up from our Sydney warehouse where we will be practicing 'Contactless pickups'

We kindly ask our customers not to visit our concept space in Castle Hill for consultations as the majority of our staff will be working from home.


Returns

Our Distribution Centre staff are upholding high hygiene standards when collecting and inspecting returns.


Our Team

In addition to creating work-from-home environments for our employees, we have implemented elevated health standards at our shipping facilities.

Our online store is open 24/7

The safety and wellbeing of our customers and staff is always our top priority and have implemented measures to continue business as usual.

Our online store will remain open 24/7 for all of your bathroom renovation needs. Whether you're looking to buy or have already purchased, our friendly Australian based service team are available through phone, virtual video call, email and online chat to assist you.

All orders are being fulfilled Australia wide, with no restrictions on interstate freight. Some of our couriers are experiencing higher than normal demand, as such there may be some transit delays. We ask for your patience during this time and rest assured we are doing everything possible to avoid any delays.

We have adequate stock at this time but encourage you to get your orders in as soon as possible to ensure stock allocation. If there are any stock problems, our team will notify you as soon as possible and assist in finding an alternative. 

Full support will be available via phone, email and live chat. Our hours are Mon - Thu, 8:30am - 5:30pm, Friday 8:30am - 5:30pm, and on Saturdays 10am - 2pm with our Australian team.


Delivered safely to your home

All orders are being fulfilled Australia wide, with no restrictions on interstate freight. Some of our couriers are experiencing higher than normal demand, as such there may be some transit delays. We ask for your patience during this time and rest assured we are doing everything possible to avoid any delays.

We have adequate stock at this time but encourage you to get your orders in as soon as possible to ensure stock allocation. If there are any stock problems, our team will notify you as soon as possible and assist in finding an alternative. 

Full support will be available via phone, email and live chat. Our hours are Mon - Thu, 8:30am - 5:30pm, Friday 8:30am - 5:30pm, and on Saturdays 10am - 2pm with our Australian team.

We have stock and are still receiving stock from suppliers. If there are any expected delays in your order we will let you know

FREE storage will be provided in our Sydney warehouse for orders if you want to get in early.

For Sydney customers, our driver Mario is operating under COVID safe protocols. This includes wearing a mask, practicing social distancing, and using hand sanitiser between deliveries. These deliveries are also 'Contactless' for both your and Mario's safety.

Our couriers, Australia Post, Border Express, and Hunter Express have already implemented 'Contactless Deliveries' to protect the health and safety of customers

We are still delivering, freight and logistics have not been affected by border closures or shutdowns, but please be patient as there may be some delays with unusually high demand for deliveries.

Products can still be picked up from our Sydney warehouse where we will be practicing 'Contactless pickups'

We kindly ask our customers not to visit our concept space in Castle Hill for consultations as the majority of our staff will be working from home.


Returns

Our Distribution Centre staff are upholding high hygiene standards when collecting and inspecting returns.


Our Team

In addition to creating work-from-home environments for our employees, we have implemented elevated health standards at our shipping facilities.

Ways you can plan at home

Personal Shopper

Let us help you personalise a bespoke bathroom package and quote. Simply tell us your desired look and feel, and we’ll do the rest.

Virtual Consultations

Book a 30 minute call directly with one of our consultants, and we will work with you to choose your products, and design your space.

3D Planner

Our 3D Bathroom Planner is a great tool for finding the best arrangement for your bathroom

Augmented Reality

Perfect for bringing your dream products right into your space. This way you can visually picture what that tapware colour you were unsure about will look in your space.

Ways you can plan at home

Personal Shopper

Let us help you personalise a bespoke bathroom package and quote. Simply tell us your desired look and feel, and we’ll do the rest.

Virtual Consultations

Book a 30 minute call directly with one of our consultants, and we will work with you to choose your products, and design your space.

3D Planner

Our 3D Bathroom Planner is a great tool for finding the best arrangement for your bathroom

Augmented Reality

Perfect for bringing your dream products right into your space. This way you can visually picture what that tapware colour you were unsure about will look in your space.

Chat