Phoenix Tapware

The key factor is the height and style of your basin. For standard inset or semi-recessed basins, a regular deck-mounted basin mixer with a spout height of around 100–140mm works well. However, if you have an above-counter or vessel basin, where the bowl sits on top of the benchtop, you will need a tall basin mixer with a spout height of 180mm or more, otherwise the spout will sit below the basin rim and water will splash onto the benchtop. Wall-mounted mixers offer another option for above-counter basins, with the height controlled by your rough-in position. Always confirm basin rim height before purchasing your tapware.

While bath mixers and basin mixers may look similar, they are not interchangeable. The key technical difference is the water supply connection size. This difference matters because filling a bathtub requires a significantly higher flow rate, a basin mixer simply cannot deliver water fast enough to fill a bath in a reasonable time. Always use tapware specified for bath applications when fitting out a bath, and consult your plumber if you are unsure.

A shower mixer (or shower tap) is the control valve that regulates the flow and temperature of water to your shower. A single-lever mixer controls both temperature and flow with one handle. A thermostatic mixer maintains a pre-set water temperature even if pressure changes elsewhere in the system, a safer and more convenient option, particularly for households with children. Shower mixers in Australia must comply with AS 3718 standards.

Wall-mounted bath mixers and spouts are fixed to the wall above or beside the bath, they create a clean, uncluttered look and suit most built-in and back-to-wall bath styles. Hob-mounted (deck-mounted) bath taps sit on the rim or surrounding ledge of the bath. Freestanding floor-mounted bath mixers are a statement option for freestanding baths, the tapware stands independently on the floor beside or behind the bath and is supplied through plumbing brought up through the floor. Finally, over-bath shower systems combine a bath filler spout with an integrated shower, offering versatility in smaller bathrooms.

Phoenix is an Australian tapware brand that focuses specifically on taps and matching accessories rather than a full bathroomware suite, and it offers several distinct design ranges across different finishes. Within that tapware-specific focus it's generally well regarded, though as with any brand, it's worth checking the cartridge type and warranty terms on the specific range you're looking at rather than assuming every product performs the same.

Phoenix designs its tapware in Australia, but the manufacturing location can vary between product ranges rather than being the same across the whole catalogue. The most reliable way to confirm this for a specific tap is to check that product's own spec sheet or listing.

Spare parts like cartridges, aerators and handles for most tapware brands, Phoenix included, are typically sourced through the brand's own customer service channel or a plumbing trade supplier rather than reliably being stocked on a general hardware shelf. Availability at any specific retailer changes over time, so the safest approach is to contact Phoenix directly, or your plumber, with your product's model details to get the exact part.

We can't confirm current corporate ownership details with certainty here, so it's not something we'll guess at. From a buying perspective, what actually matters is the same regardless of who owns the brand: the product's WaterMark and WELS certification, and the warranty terms listed against the specific range you're considering.

Phoenix's range leans design-led, with a number of distinct collections spanning different finishes and styling, from cleaner contemporary lines through to more traditional-inspired shapes. That makes it a reasonable starting point if you're choosing tapware as a style statement first, rather than starting from a matching basin-and-toilet suite.

Yes, Phoenix backs its tapware with a manufacturer's warranty, with the specific length and conditions set per range, so check the documentation for the exact product. Keeping proof of purchase and having the tap installed by a licensed plumber are the two most common conditions for keeping a tapware warranty valid, Phoenix included.