Phoenix Wastes & Traps are covered by 1 Year Warranty replacement product or parts
Phoenix warrants that wastes and traps which are provided for any consumers who use the products manufactured by Phoenix in any residential home will be free from defects or materials or workmanship for the periods specified below (with each of the below periods commencing on the date of purchase, or for new building, date of handover).
Should any warranty claim be made and service attended to by a Phoenix authorized Service Agent whereby the installation has been assessed as an installation fault and not a product fault, or from some other cause other than a manufacturing defect, Phoenix reserves the right to charge a service fee for attending and/or any work carried out.
To view Phoenix Warranty Document, click here.
For piece of mind when buying with The Blue Space, you are covered by:
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing
Full details of our returns & exchanges policy can be viewed here
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