Loughlin Furniture Design Products are covered by 12 Months Warranty*
Loughlin Furniture Designs Pty Ltd offer a twelve (12) month warranty period on all Loughlin Furniture timber, metal and stone products.
The warranty period starts from the date of purchase of the product. Warranty claims should be made directly to Loughlin Furniture.
If a substantial defect in material or workmanship arises with your Loughlin Furniture product, and a valid warranty claim is received by Loughlin Furniture within the warranty period, then replacement or repair of that product may be granted as follows;
- Products that have not yet been installed or are 'free standing' products and a defect has been claimed, the products should be returned to the place of purchase for inspection and appropriet action.
- Products that have been installed and defect is claimed, Loughlin Furniture will arrange a service call (or ask for photos to be emailed) at the place of installation to inspect and rectify. If the defect is caused by any other reason other than manufacturing fault than a service fee will apply and be payable by the consumer.
- Please note that Loughlin Funiture cannot grant warranty claims or be held liable for damages to your Loughlin Furniture product as a result from any misuse or improper care and maintenance of the product.
Loughlin Furniture cannot grant warranty claims where the vanity or product has not been installed by a licensed builder or plumber and proof of installation will be requested at the time of warranty claim.
For piece of mind when buying with The Blue Space, you are covered by:
- Insurance on all product deliveries. Please note, goods need to be inspected within 24 hours of delivery for breakages
- Fee free change of mind policy if changing your mind within 24 hours of purchasing
- Please note, there are not returns or exchanges on custom made products
Full details of our returns & exchanges policy can be viewed here
